TTicketBloom Features

Help desk without the complexity

TicketBloom is a help desk that handles enterprise workloads but takes minutes to set up. Manage tickets, collaborate with your team, and keep customers happy with organized support.

27Total Features
5Categories
3Pricing Tiers
3
Tiers
5min
Setup Time
0
Monthly Fees
Tickets
#

Ticket Management

Organize, prioritize, and resolve tickets efficiently

6 features
Feature
Starter
$49
Pro
$149
Enterprise
$299
#

Unified Ticket Inbox

PRO

All tickets from every channel in one place

!

Priority & Status Management

Categorize tickets by urgency and progress

*

Tags & Categories

Organize tickets with custom tags and categories

=

Merge & Split Tickets

Combine duplicates or split complex issues

@

Email-to-Ticket

PRO

Automatically create tickets from emails

>

Canned Responses

Reply faster with saved response templates

&

Team Collaboration

Work together to resolve issues faster

5 features
Feature
Starter
$49
Pro
$149
Enterprise
$299
&

Agent Assignment & Routing

PRO

Route tickets to the right team members

?

Internal Notes & Mentions

PRO

Collaborate privately on tickets

!

Collision Detection

Prevent duplicate responses on the same ticket

#

Teams & Departments

Organize agents into functional teams

@

Shared & Custom Views

Create custom ticket views for different workflows

^

Customer Portal

Empower customers to find answers and track their tickets

5 features
Feature
Starter
$49
Pro
$149
Enterprise
$299
^

Self-Service Customer Portal

PRO

Customers submit and track tickets independently

?

Knowledge Base

PRO

Publish help articles for customers to search

#

Custom Ticket Forms

Collect the right information upfront

*

Customer Satisfaction Surveys

Collect CSAT ratings after ticket resolution

~

Custom Portal Branding

Brand the portal with your colors and logo

>

Automation & SLAs

Automate repetitive tasks and enforce response time commitments

5 features
Feature
Starter
$49
Pro
$149
Enterprise
$299
!

SLA Policies

PRO

Set response and resolution time targets

>

Automatic Ticket Assignment

PRO

Route tickets automatically based on rules

@

Trigger-Based Automations

Automate actions when conditions are met

^

Escalation Rules

Automatically escalate unresolved tickets

-

Auto-Close Inactive Tickets

Close tickets that have gone silent

%

Reporting & Analytics

Measure support performance and identify improvement opportunities

6 features
Feature
Starter
$49
Pro
$149
Enterprise
$299
%

Support Overview Dashboard

PRO

Key support metrics at a glance

&

Agent Performance Reports

PRO

Track individual agent metrics

!

SLA Compliance Reports

Track SLA adherence across the team

@

Ticket Volume & Trend Analysis

Understand ticket patterns over time

#

Topic & Tag Analytics

See which issues are most common

+

Custom Report Builder

Build custom reports with any metrics

Why StackBloom

Why Choose TicketBloom?

Join thousands of businesses that trust StackBloom

💰

One-Time Payment

Pay once, use forever. No monthly fees, no hidden costs. Lifetime access to all features and updates.

🚀

Instant Access

Get started immediately after purchase. No waiting, no complex setup. Your tools are ready when you are.

🛡️

Priority Support

Get help when you need it. Our support team is here to ensure your success with dedicated assistance.

Ready to Get Started?

Explore our pricing plans and find the perfect fit for your needs. One-time payment, lifetime access.