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One-time pricing

One-time payment. Lifetime access. No monthly fees, ever.

30-day money-back guarantee

Starter

$49one-time
  • Up to 3 agents
  • 500 tickets/month
  • Email-to-ticket
  • Ticket queue & priorities
  • Canned responses
  • Basic reporting
Most Popular

Pro

$149one-time
  • Up to 10 agents
  • 5,000 tickets/month
  • SLA tracking & escalation
  • Automation rules
  • Collision detection
  • CSAT surveys

Enterprise

$299one-time
  • Unlimited agents
  • Unlimited tickets
  • Customer portal
  • API access & webhooks
  • Multi-brand support
  • White-label branding
  • SSO

Feature comparison

Capacity
Agents
3
10
Unlimited
Tickets/month
500
5,000
Unlimited
Email channels
1
3
Unlimited
Core Features
Ticket queue & priorities
Canned responses
Email-to-ticket
Tags & categories
Internal notes
Advanced Features
SLA tracking & escalation
Automation rules
Collision detection
CSAT surveys
Merge & split tickets
Customer portal
Custom fields
Multi-brand support
Integrations & API
API access
Webhooks
Knowledge base integration
SSO (SAML)
Support & Branding
White-label branding
Support
Email
Priority
Dedicated
Uptime SLA
99%
99.5%
99.9%

Frequently Asked Questions

Is this really a one-time payment?

Yes! All TicketBloom plans are one-time payments with lifetime access. No monthly subscriptions, no hidden costs.

What happens if I exceed my ticket limit?

On Starter and Pro plans, new tickets beyond the monthly limit will be queued. You can upgrade to increase your limit or wait until the next month.

Can I upgrade later?

Absolutely. You can upgrade to a higher tier at any time and only pay the difference between your current plan and the new one.

Do I need a separate email address for support?

You can use any existing email address. Just set up email forwarding and TicketBloom will automatically convert incoming emails into tickets.

Can customers track their tickets?

Yes! On the Enterprise plan, customers get a branded self-service portal. On other plans, customers receive email updates for every status change.

Is there a refund policy?

Yes, we offer a 30-day money-back guarantee. If you are not satisfied, contact us for a full refund.