Managing Your Monitor Team
StackBloom Monitor is built for teams. Invite engineers, set role-based access, and configure on-call rotations so the right person is always notified — no matter the time of day.
Step 1: Open Team settings in Monitor
From the Monitor sidebar, click Team or navigate to Settings > Team Members. This page shows all current team members, their roles, and the notification channels associated with each account.
- Only Admins can invite new members or change team settings
- Team size limits depend on your Monitor subscription tier
- The Team page also shows pending invitations that have not yet been accepted
Step 2: Invite team members by email
Click Invite Member and enter the email address of the person you want to add. They will receive an invitation email with a link to join your Monitor team. If they don't have a StackBloom account, they'll be prompted to create one.
- You can invite multiple people at once by separating emails with commas
- Invitations expire after 7 days — resend from the pending invitations list
- Invitees must accept before they appear as active team members
Step 3: Assign roles to team members
Each team member can be assigned one of three roles that control what they can see and do in Monitor. Choose the role that matches their responsibility level.
- Admin — full access to create, edit, and delete monitors, rules, and team settings
- Member — can view monitors, acknowledge incidents, and add notes
- Viewer — read-only access to dashboards and incident history
- Roles can be changed at any time from the Team settings page
Step 4: Configure per-member notification preferences
Each team member can set their own notification preferences from their profile. Admins can also configure which alert rules each member is subscribed to from the Team settings.
- Members choose their preferred channels: email, Slack DM, or SMS
- Quiet hours let members pause notifications during off-hours
- Per-monitor subscriptions ensure people only get alerted for services they own
- Global notification settings apply when no specific rule overrides them
Step 5: Set on-call schedules for rotations
Navigate to Team > On-Call Schedules to create rotation schedules. Assign team members to shifts and StackBloom will automatically route incident alerts to whoever is currently on call.
- Set daily, weekly, or custom rotation intervals
- Add an override for planned absences or vacation coverage
- The on-call schedule is visible to all team members so everyone knows who to contact
- Escalation policies can chain the on-call person with a backup responder
💡 Tip: Assign Viewer access to product managers, executives, and other stakeholders who need visibility into uptime and incidents but should not be able to modify monitors or alert rules. This keeps your configuration safe while keeping everyone informed.