Documentation

How to collect, curate, and display testimonials with TestimonialBloom

Getting Started

1

Create an Account

Sign up at stackbloom.io and choose a TestimonialBloom plan. Your dashboard is ready in seconds.

2

Create a Collection Form

Build a branded testimonial request form — add your logo, custom questions, and a star rating prompt.

3

Send to Your Customers

Share your collection form link via email, embed it on your site, or set up automated post-purchase request emails.

4

Approve and Display

Review incoming testimonials in your dashboard, approve the best ones, and embed your Wall of Love widget anywhere.

Core Features

Testimonial Collection Form

Build a beautiful, branded form your customers will actually complete. Add custom questions, star ratings, and a personalized thank-you message. Share via direct link or embed anywhere.

  • Custom questions and star rating prompts
  • Logo and brand color customization
  • Automated post-purchase request emails

Video Testimonials

Customers record video reviews directly in their browser with no app required. Video testimonials are up to 8x more convincing than text. Auto-generated transcripts included on Pro and Enterprise plans.

  • Browser-based recording (no app download)
  • Configurable maximum duration
  • Auto-generated transcripts

Approval Workflow

Every submitted testimonial arrives in a pending queue. Review, approve, or reject each one before it goes live on your site. You stay in complete control of your brand's social proof.

  • Pending queue for incoming testimonials
  • One-click approve or reject
  • Edit responses before publishing

Wall of Love Widget

Generate a beautiful masonry grid widget of all your approved testimonials with a single script tag. Also available as a carousel, grid, or single-quote embed. All widgets are mobile-responsive.

  • Auto-updates when new testimonials are approved
  • Carousel, grid, and single-quote formats
  • One-line embed on any website

Social Import

Pull existing testimonials from Twitter/X mentions, G2 reviews, and Capterra listings instantly. No more copying and pasting. Available on Pro and Enterprise plans.

  • Import from Twitter/X, G2, Capterra
  • Import goes through approval workflow
  • Preserve original source attribution

Analytics

Track collection form performance, widget impressions, and click-through rates. Understand which testimonials and placements drive the most conversions.

  • Form views and submission rates
  • Widget impressions and click-throughs
  • Top-performing testimonial tracking

Frequently Asked Questions

How do I set up my first collection form?

From your TestimonialBloom dashboard, click 'New Collection Form'. Add your logo, customize the questions and star rating prompt, then share the form link via email or embed it on your site. The whole setup takes under five minutes.

How do video testimonials work for my customers?

When a customer opens your collection form link, they can choose to record a video testimonial directly in their browser using their webcam. No app, plugin, or account is required on their end. You configure the maximum recording duration and any spoken prompts you want them to address.

How do I embed the Wall of Love widget on my website?

In your dashboard, go to Widgets, select Wall of Love, and copy the one-line script tag. Paste it into the HTML of any page — WordPress, Webflow, Squarespace, Shopify, or plain HTML all work. The widget updates automatically whenever you approve new testimonials.

What happens when a customer submits a testimonial?

All incoming testimonials land in your Pending queue for review. You receive an email notification and can approve, reject, or edit the submission in your dashboard. A testimonial only appears in your public widgets after you explicitly approve it — nothing goes live without your say.

Can I import testimonials I already have from Google or Twitter?

Yes. On Pro and Enterprise plans, you can import existing reviews from Twitter/X mentions, G2, and Capterra using the Import tool in your dashboard. Imported testimonials are added to your Pending queue and go through the same approval workflow before becoming visible on your site.

Questions?

Reach out and we will help you get set up