InboxBridge Documentation
How to connect Gmail, set up Slack channels, and create routing rules.
Dashboard overview
Real screenshots from the actual dashboard.
Configure routing rules with sender, subject, and content filters
Manage your team and workspace access
Quick start guide
Set up in three steps
Connect your Gmail
Authorize via OAuth 2.0. We never see your password. Tokens are encrypted with AES-256-GCM.
// No code required - use the dashboard // Navigate to Settings > Email Connections // Click "Connect Gmail" and authorize
Set up Slack
Connect your Slack workspace and pick which channels receive emails.
// Navigate to Settings > Slack Integration // Click "Add to Slack" // Select channels for different email types
Create routing rules
Route emails based on sender, subject, or content. Each rule points to a specific channel.
// Example rule structure:
{
"name": "Support Tickets",
"conditions": {
"from": "*@support.example.com",
"subject": { "contains": "ticket" }
},
"action": {
"channel": "#support-tickets",
"priority": "high"
}
}REST API endpoints
Connect InboxBridge to your existing systems
/api/inbox-bridge/messagesList all processed messages with pagination
/api/inbox-bridge/rulesGet all routing rules for the current user
/api/inbox-bridge/rulesCreate a new routing rule
/api/inbox-bridge/analyticsGet message statistics and SLA metrics
/api/inbox-bridge/webhookConfigure webhook endpoints for external integrations
Need more details? Full API documentation with request/response examples coming soon.
Contact Us for API AccessCommon questions
How secure is the Gmail connection?
We use OAuth 2.0 for authentication, which means we never see your password. Access tokens are encrypted with AES-256-GCM and stored in our secure database. You can revoke access at any time from your Google account settings.
Can I use InboxBridge with multiple Gmail accounts?
Yes! Depending on your plan, you can connect multiple Gmail accounts. Basic plans include 3 endpoints, Advanced includes 10, and Enterprise has unlimited connections.
What happens if Slack is down?
Messages are queued and will be delivered when Slack becomes available again. We also store messages locally so you never lose important emails.
Can I reply to emails from Slack?
Yes! Use our threaded reply feature to respond directly from Slack. Replies are sent through your connected Gmail account.
How does SLA tracking work?
Set response time targets for different message types. InboxBridge tracks first response time and alerts you before deadlines. View SLA compliance in the analytics dashboard.
Set up takes about 5 minutes
Connect Gmail, pick your Slack channels, and create your first routing rule.