How to build searchable knowledge bases your users will actually read
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Organize your knowledge base by creating top-level categories. Think about how your users will browse your content.
Use the WYSIWYG or markdown editor to create your first article. Add images, code blocks, and rich media as needed.
Publish your article publicly or keep it private. Share the link with your users or embed it in your product.
Write articles in the format that suits you. Toggle between a rich WYSIWYG editor and raw markdown at any time without losing your content.
Organize your articles into a logical hierarchy with nested categories and sections. Drag and drop to reorder content as your knowledge base grows.
Readers find answers in seconds with instant full-text search across all articles. Results appear as you type with keyword highlighting.
Publish your knowledge base at your own domain, such as docs.yourcompany.com. SSL is provisioned automatically with no technical setup required.
Every article save creates a version snapshot. Browse the full edit history, see exactly what changed, and restore any previous version with one click.
Understand what your readers search for, which articles they read, and which ones they find unhelpful. Use data to prioritize your documentation work.
DocsBloom provides both a rich WYSIWYG editor and a full markdown editor. You can switch between them at any time. The WYSIWYG editor is ideal for non-technical writers, while the markdown editor suits developers and technical authors who prefer writing in plain text.
Yes. You can set visibility per article or per entire category. Public articles are accessible to anyone without a login. Private articles require authentication and are suitable for internal wikis, onboarding documentation, or restricted content.
Go to Settings → Custom Domain and enter the domain or subdomain you want to use (for example, docs.yourcompany.com). Add the CNAME record we provide to your DNS provider. DocsBloom handles the SSL certificate automatically — the whole process takes about five minutes.
Articles are indexed for full-text search within seconds of being published. There is no delay between publishing and discoverability. For external search engines like Google, indexing depends on their crawl schedule, though DocsBloom generates proper sitemaps and SEO meta tags to accelerate the process.
Multi-language support is available on the Enterprise plan. You can create separate article sets for each language, and a language switcher appears automatically when multiple translations exist for an article. All languages are managed from the same DocsBloom dashboard.