All features included in every plan

What BotBloom includes

Visual flow design, AI responses, human handoff, and analytics in one chatbot tool.

Visual flow builder

Design conversation flows using a drag-and-drop node canvas. Add conditions, branches, and decision trees without writing a single line of code. Test flows live before publishing.

  • Drag-and-drop node editor
  • Conditional branching
  • Multi-step conversation flows
  • Live preview mode

AI responses

Upload your FAQs, documentation, or product descriptions. The bot uses this knowledge base to answer visitor questions naturally when they fall outside your defined flows.

  • Knowledge base ingestion
  • Natural language understanding
  • Fallback to AI for edge cases
  • Confidence threshold controls

Human handoff

When the bot can't resolve a query, it transfers the conversation to a human agent. Your team gets notified and can see the full conversation history.

  • Agent takeover with context
  • Full conversation history
  • Email/Slack notifications
  • Agent availability hours

Custom branding

Make the widget feel native to your brand. Customize the color, name, avatar, greeting message, position on the page, and even the conversation starter prompts.

  • Brand color picker
  • Custom bot name & avatar
  • Personalized greeting messages
  • Widget position (left/right)

Lead capture

Collect visitor names, email addresses, and phone numbers within the conversation flow. All captured leads are stored in your dashboard and exportable as CSV.

  • Name, email, phone capture
  • Optional fields with validation
  • CSV export of leads
  • Webhook on lead capture

Conversation analytics

Track how your chatbot is performing. See conversation volume, resolution rates, handoff frequency, top-asked questions, and drop-off points in your flows.

  • Conversation volume trends
  • Resolution vs handoff rate
  • Top questions report
  • Flow drop-off analysis

Easy embed

Paste a single script tag into any website's HTML. Your chatbot loads asynchronously and won't slow down your page. Compatible with all major platforms.

  • One script tag install
  • Async loading
  • WordPress, Shopify, Webflow support
  • No page speed impact

Notifications

Get notified when a new conversation starts, when a lead is captured, or when a visitor requests a human agent. Receive alerts via email or webhook.

  • New conversation alerts
  • Lead capture notifications
  • Agent handoff alerts
  • Webhook delivery

Who uses BotBloom?

Real-world scenarios where a chatbot saves time and captures revenue.

Lead generation

Qualify leads automatically and capture contact info while you are offline. The bot asks qualifying questions, collects emails, and sends you a summary so you can follow up with warm prospects.

Customer support

Answer common questions instantly, escalate complex issues to your team. Reduce support ticket volume by handling FAQs automatically while routing tricky problems to human agents with full context.

E-Commerce

Help shoppers find products, answer sizing questions, and reduce cart abandonment. The bot can recommend items, explain shipping policies, and guide visitors through checkout when they hesitate.

Works with your stack

Embed BotBloom on any website and get notifications where your team already works.

WordPress
Shopify
Webflow
Next.js
React
Any HTML Site
Slack
Email Notifications

Ready to build your first bot?

Build a full conversation flow in minutes. Embed it in seconds.

30-day money-back guarantee. Try risk-free.